Privacy Policy

Snickey.in operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Snickey.in is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, address, billing address, shipping address, phone number, email address.

  • Financial information: credit/debit card details, account numbers, transaction details, payment confirmation, other payment data.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items you view, add to your cart, wishlist, purchase, return, exchange, or cancel.

  • Communications with us: details you include in customer support inquiries or messages.

  • Device information: browser, network connection, IP address, and device identifiers.

  • Usage information: how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you: when you create an account, use the Services, or communicate with us.

  • Automatically: through cookies, your device, or browsing activity.

  • Service providers: who process personal information on our behalf (e.g. payment, shipping, analytics).

  • Partners and third parties: such as marketing and advertising partners.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

1. Provide, Tailor, and Improve the Services

We use your information to process payments, fulfill orders, remember preferences, manage accounts, ship products, handle returns, and customize your shopping experience.

2. Marketing and Advertising

We may send promotional emails, SMS, or postal mail. We may also show you online ads based on your activity on the Services.

3. Security and Fraud Prevention

We use your information to verify accounts, detect fraud, protect public safety, and secure transactions.

4. Communicating with You

We use your details for customer support and service-related updates.

5. Legal Reasons

We may process your information to comply with legal obligations, investigations, or litigation.

How We Disclose Personal Information

We may share personal information in the following cases:

  • With Shopify, vendors, and third-party service providers (IT, payment, analytics, support, shipping).

  • With business and marketing partners for personalized ads and promotions.

  • When you consent or direct us to share information (e.g. shipping, social media integrations).

  • With affiliates or within our corporate group.

  • In connection with a business transaction (merger, sale, bankruptcy).

  • To comply with legal obligations or enforce policies.

Relationship with Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information about your access and use of our store, and may share it with other merchants and partners to improve its services.

In these cases, Shopify is responsible for the processing of your personal information.

To learn more about how Shopify uses your information and your rights, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may link to websites operated by third parties.

We are not responsible for the privacy or security of these sites.

Any information you share on public or third-party platforms may also be viewable by others.

Children’s Data

Our Services are not intended for children.

We do not knowingly collect information about children under the age of majority.

If you are a parent or guardian and believe your child has shared personal data with us, please contact us to request deletion.

We do not sell or share the personal information of individuals under 16 years of age.

Security and Retention of Your Information

While we implement security measures, no system is completely secure.

We cannot guarantee “perfect security.” Avoid sending sensitive data through insecure channels.

We retain your personal information only as long as necessary to:

  • Maintain your account.

  • Provide services.

  • Comply with legal obligations.

  • Resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access / Know the personal information we hold about you.

  • Delete your personal information.

  • Correct inaccurate data.

  • Port your data to another provider.

  • Manage communication preferences, including opting out of promotional emails.

You may exercise these rights through our Services or by contacting us directly.

We may need to verify your identity before processing requests.

You may also designate an authorized agent to make requests on your behalf, subject to proof of authorization.

We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about how we handle your personal information, please contact us.

Depending on where you live, you may also have the right to escalate your complaint to a local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country.

If we transfer data out of the European Economic Area or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last Updated” date and provide notice where required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

  • 📧 Email: contactsnickey.in@gmail.com

  • 📍 Address: Office no. 401, 4th floor, Powai, Mumbai, MH (400076), Prudential building, Central Avenue, Mumbai, MH, 400076, IN